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TECHNICAL SERVICES

Technical Services Transform Enterprise Architecture Products Into Business Tools

Delivering user-friendly enterprise architecture products that are specific to the client.

Enterprise architecture tools are excellent at capturing information, but that information has to be reported in a format that is accessible to the business. This information is usually captured in the enterprise architecture repository but is not always presented in a way that is suited to the target audience.

Real IRM' technical services team aims to hide the complexity of enterprise architecture tools and provide simple, easy access to enterprise architecture deliverables by presenting them in ways that are appropriate to the target audience. This means, for example, that the functional specifications and training material are generated directly from the models in the enterprise architecture repository in the form of Microsoft Word documents or a website.

The technical services team supports Real IRM's outstanding consulting team with a wide range of skills that focus on the construction, delivery and exchange of business and application components of an enterprise architecture. This enables the consulting team to maintain its own focus on establishing a sustainable, business-appropriate enterprise architecture capability.

A focus on delivery of value

Technical services reduce the cost of the enterprise architecture because they automate and speed up routine tasks. They provide the ability to package model content to specific business needs and thereby facilitate the operational ability to satisfy business needs. This enables an organisation to customise products from the enterprise architecture for specific business users presenting it in the context and style that is familiar to them.

Real IRM provides technical solutions and applications that focus on three areas:

Obtaining value from enterprise architecture
Automating time-consuming enterprise architecture activities
Providing integration and an interface between the complex enterprise architecture environment and other business systems

Many businesses devote an enormous amount of time to capturing information, yet the value of their investment eludes them because they lack the technical expertise and guidance required to maximise it. To obtain true value from enterprise architecture, for example, companies need reporting and impact analysis applications so that they can determine the knock-on effects of changing business processes.

Real IRM is uniquely positioned to offer an advanced technical team that has a minimal learning curve so that costs are reduced and project delivery is accelerated. The technical team is Microsoft-certified but can also program for other development environments according to the client's technical standards. In addition, several members of the team have TOGAF 8™ certification. The technical services team thus has an in-depth understanding of the enterprise architecture space, and is able to build and design solutions that align IT with business strategy.